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Remote and Telephone Support

Updated: Jun 2, 2020

At 3S we have adapted our Telephone and Remote Support packages to help your Staff and Students when working from home or remotely.

Key features at a glance:

  • Inclusive Remote Support

  • Tailored to meet your schools specific requirements

  • Remote monitoring of your schools servers and cloud based serviced

  • Priority based support desk system

  • Scalable Support Hours depending upon budget or requirements

  • Monthly reporting for full transparency

  • Bespoke Service Level Agreement (SLAs)

  • First Contact resolution

  • No hidden costs

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