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Remote and Telephone Support
Updated: Jun 2, 2020
At 3S we have adapted our Telephone and Remote Support packages to help your Staff and Students when working from home or remotely.
Key features at a glance:
Inclusive Remote Support
Tailored to meet your schools specific requirements
Remote monitoring of your schools servers and cloud based serviced
Priority based support desk system
Scalable Support Hours depending upon budget or requirements
Monthly reporting for full transparency
Bespoke Service Level Agreement (SLAs)
First Contact resolution
No hidden costs