Remote and Telephone Support

At 3S we have adapted our Telephone and Remote Support packages to help your Staff and Students when working from home or remotely.

Key features at a glance:

• Inclusive Remote Support

• Tailored to meet your schools specific requirements

• Remote monitoring of your schools servers and cloud based serviced

• Priority based support desk system

• Scalable Support Hours depending upon budget or requirements

• Monthly reporting for full transparency

• Bespoke Service Level Agreement (SLAs)

• First Contact resolution

• No hidden costs