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Three Tier Protection

With over 30 years of combined professional experience in IT service delivery and strategy, our Team will ensure that the day to day operations and ongoing requirements of your school are met.

Choose from three tiers of support, whether you want the peace of mind knowing you have an experienced support team on hand when you need it or you need 24-hour help desk support to keep your infrastructure running smoothly day in, day out.

 

Outsourcing IT Support should not be motivated by cost alone there are many other benefits when moving to 3S.

 

    

  • Access to ICT industry ‘best practice’ processes and procedures

  • Access to industry-trained ICT technicians

  • Escalation support for problems that cannot be solved by an ‘on-site’ technician

  • Advice on strategic ICT developments

  • Ability to use ‘flexible’ ICT staffing arrangements to meet current needs; There is no fixed offering, the school determines the level of support it requires

  • Removal of ‘management overheads’ for the school (i.e. training and skills refreshes for IT, staff).

  • No long-term ‘tie-in’; contractual arrangements are flexible and can be made on a twelve-month renewal basis

  • No dependence on proprietary software, so the school does not enter major difficulties if arrangements with 3S are terminated in the future

  • Removal of dependence on ‘in-house’ ICT technicians and the risk of ‘what happens if they leave’?

Our three tire approach to the reactive elements of managed IT Services will ensure your school has expertise exactly where and when it's needed.

Looking to the future together.  Our strategic input will prove invaluable as we assist you long into the future to ensure your school remains innovative and continues to provide exceptional Teaching and Learning tools.

Our job is to ensure the smooth day to day running of the schools network. So Teaching Staff have no distractions and can focus completely on the children

 

ICT Support Engineer

3S